Frequently Asked Questions

What insurances are you in-network with?

In-network with the following insurance: Blue Cross Blue Shield, Priority Health, United Behavioral Health, Optum and the following Medicaid plans: straight Medicaid, Priority Health, MacLaren, and Meridian Medicaid. Superbills available for out-of-network clients.

What are your fees?

$180/initial session, $150/session after that. Some sliding scale openings are available for cash pay clients.

Do you offer in person or online appointments?

Both! We can meet with you in our offices located just south of downtown Grand Rapids or via a secure telehealth platform.

How does teletherapy work?

Surprisingly well. When you schedule an appointment, we’ll send you instructions on how to connect.

Some things to consider when doing teletherapy: Where the session will take place? Do you have a reliable internet connection? Are you in a quiet, private location? Do you have earbuds or a microphone you would like to use? Is your device fully charged?

Do you work with kids?

Andi works with clients ages 13 and up. Andi also works with parents of kids of all ages both as a therapist and coach.

Does my insurance cover family or couples counseling? Does my insurance cover pre-marital preparation?

Each individual insurance plan is different. Some plans cover these services and many do not. You can call the number on the back of your insurance card and ask what kinds of behavioral health are covered in your plan. We can also discuss this further during a consultation.

Pre-martial preparation is not covered by insurance.

How can I figure out my out-of-pocket costs for therapy?

If you plan on using your insurance benefits, it is up to you to find out what is covered. Here are questions to ask a representative when you contact your insurance company:

  • Do I have mental health coverage? What is my coverage?
  • Do I have a deductible to meet? What is my deductible? This is the amount you’ll pay out of pocket before insurance starts covering services.
  • Do I have a co-pay? What is my co-pay?
  • Is there a maximum out of pocket amount per year?
  • Is there a maximum number of sessions per year?

Schedule Today

We offer free, 20-minute online consultations.

Consultations allow us to learn more about what you are looking for, to explain the intake process, and answer any questions you may have. Consultations help us begin to decide if you and your therapist will be a good fit.

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